UX Designer – Adelaide CBD:
We are looking for an exceptional UX designer candidate to apply their passion, skills and interests at the ground level.
Your role will be supporting our growing customer base with useful, usable and delightful Trellis products.
Trellis Technologies launched its software-as-a-service in 2017 to support organisations to speed up their sustainability journey by providing full visibility on impact and spend from the interception, processing and interpretation of transaction (and other) data.
Trellis Technologies launched its software-as-a-service in 2017 to support organisations to speed up their sustainability journey by providing full visibility on impact and spend from the interception, processing and interpretation of transaction (and other) data.
The Role:
The UX Designer understands the customer, market and digital landscapes and is well equipped to create engaging, usable and accessible digital experiences and interactions to allow customers to engage with our products. They will be involved in all stages of digital product development including research, testing, inception, development, execution, analysis of the design usage and engagement.
Duties will include:
- Develop a deep understanding of target users to produce usable online products.
- Use market and customer research (qualitative & quantitative) to identify improvement opportunities.
- Use customer research artefacts such as Persona, use case scenarios, interactive prototypes, competitive analyses, flows, and conceptual maps, to craft interaction designs that meet the needs of customers.
- Conduct frequent validation by running user testing (targeting both external and internal users), evaluating whether a prototype allows a given user to easily achieve their objectives.
- Take part in design sprints to test concepts.
- Propose solutions that balance user needs with business goals and technological capabilities, understanding how and why people use our products and the overall Customer Experience.
- Map product requirements to a design and maximise customer engagement and usability
- Design engaging experiences
- Present concepts to the Product Delivery Teams and Senior Leadership as required.
To be successful in this role you will largely meet the following selection criteria:
- A Tertiary qualification in Design, Visual Arts or Technology is advantageous
- Experience working as part of a team with an understanding of Agile methodologies
- Experience with online analytics tools such as Hotjar, Clicktale, Google Analytics and Adobe Analytics to analyse the success of designs
- Experience in corporate utility management and/or sustainability (highly desirable)
Personal characteristics:
- Exceptional customer service skills
- A passion for success
- Effective verbal & written communication skills with Customers and the Team
- Ability to manage conflict with empathy and understanding
- Ability to work independently
- Passion for innovation
Personal Remuneration:
- Subject to experience
- Graduates encouraged
Perks:
- Small team
- Entry at ground level with opportunity to grow with company
- Genuinely flexible work arrangements and ‘dress for your day’ dress code
- Opportunity to see the impact and results of your work every day
- Other incentives may be offered from time to time
All
applicants must have the right to work in Australia. In the first instance
submit an expression of interest providing an up-to-date CV with material
evidence of your capacity to meet the selection criteria.
All applications will be held in confidence. If you think this is you, please email your CV to info@yourtrellis.com
